Terms of Service
Last updated: March 2026
Overview
This website is operated by Pandemonium Paradise (ABN 95 614 648 480). Throughout the site, the terms “we”, “us”, and “our” refer to Pandemonium Paradise.
By accessing our website or purchasing from our store, you agree to be bound by these Terms of Service, including any policies referenced within them. If you do not agree to these Terms, you should not use this website.
We may update these Terms from time to time. Continued use of the website after changes are published constitutes acceptance of those changes.
Nothing in these Terms excludes, restricts, or modifies any rights you may have under Australian Consumer Law.
Our Shipping Policy, Returns Policy and Website Disclaimer form part of these terms.
1. Use of Our Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian.
You agree not to use our website:
for any unlawful purpose
to violate any laws or regulations
to interfere with the operation or security of the website
to transmit malicious software or harmful code
We reserve the right to suspend or terminate access to the website if these terms are breached.
2. Product Information
We make every effort to ensure product descriptions, images, and prices are accurate.
However:
colours may vary slightly depending on your screen
product availability may change
pricing errors may occasionally occur
If an error occurs in your order, we reserve the right to cancel or correct the order and notify you.
3. Orders and Payment
By placing an order through our website, you agree that:
all information you provide is accurate and complete
you are authorised to use the payment method provided
We reserve the right to refuse or cancel orders if:
fraud is suspected
pricing errors occur
stock becomes unavailable
If an order is cancelled after payment, a full refund will be issued.
4. Pricing
All prices displayed on our website are listed in Australian Dollars (AUD) unless stated otherwise.
Prices may change without notice.
Promotions and discounts may be withdrawn at any time.
5. Shipping
Shipping times provided are estimates only and may vary due to factors outside our control, including carrier delays.
Pandemonium Paradise is not responsible for delays caused by postal services once an order has been dispatched.
For full details, please refer to our Shipping Policy.
6. Returns and Exchanges
Returns and exchanges are handled in accordance with our Returns Policy.
Under Australian Consumer Law, customers are entitled to a replacement or refund if a product:
is faulty
is significantly different from its description
is not fit for its intended purpose
For change-of-mind returns, including size exchanges, customers are responsible for return shipping costs unless otherwise stated.
7. Gift Cards
Gift cards:
are non-refundable
cannot be exchanged for cash
must be used before their expiry date (if applicable)
Lost or stolen gift cards may not be replaced.
8. Rewards Program
Pandemonium Paradise may offer a customer rewards program known as the Wear the Change Club.
We reserve the right to modify, suspend, or discontinue the rewards program at any time without notice.
Points or rewards may be subject to expiry or specific redemption conditions.
9. Third-Party Services
Our website may include links or integrations with third-party services, such as payment providers or review platforms.
We are not responsible for the policies, content, or practices of third-party websites.
Your use of those services is subject to their own terms and policies.
10. Customer Reviews
By submitting a review or comment on our website, you agree that we may display, publish, or use the content for promotional purposes.
We reserve the right to remove reviews that are:
abusive
misleading
unlawful
unrelated to the product
Verified review invitations may be sent through third-party platforms such as CusRev.
11. Intellectual Property
All content on this website, including:
text
graphics
branding
images
logos
is the property of Pandemonium Paradise or its licensors and may not be reproduced without permission.
12. Limitation of Liability
To the maximum extent permitted by law, Pandemonium Paradise is not liable for any indirect or consequential losses arising from the use of this website or the purchase of our products.
Nothing in these Terms excludes liability where it cannot legally be excluded under Australian law.
13. Governing Law
These Terms are governed by the laws of Australia.
Any disputes arising from the use of this website will be subject to the jurisdiction of Australian courts.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page.
Contact Information
For questions regarding these Terms of Service, please contact:
Pandemonium Paradise
Email: info@pandemoniumparadise.com.au
Website: pandemoniumparadise.com.au
